Kenmore Appliance Repair in North Andover, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs in North Andover, Boxford, West Boxford, Massachusetts and Nearby Areas
Expert Kenmore Appliance Repair in North Andover, Massachusetts | Appliance Repair Pros
For generations, Kenmore has been one of the most trusted names in American households. Sold exclusively through Sears for decades and now available more broadly, Kenmore appliances are known for delivering exceptional value and reliable performance. Millions of homes rely on Kenmore refrigerators to keep food fresh and Kenmore washers to keep clothes clean. Because Kenmore sources its appliances from top manufacturers like Whirlpool, LG, and Frigidaire, owning a Kenmore often means you have some of the best engineering in the industry sitting in your kitchen or laundry room. However, this unique manufacturing history also means that repairing a Kenmore appliance requires a specialized eye. When your Kenmore Elite dryer stops heating or your refrigerator compressor fails, you need a technician who can identify the true origin of the machine. At Appliance Repair Pros, we possess the specific expertise required to service this versatile brand. We are proud to be the premier resource for Kenmore appliance repair in North Andover, Massachusetts. Our mission is to provide expert solutions that respect the legacy of your dependable appliances.
We serve as your dedicated local partners in home maintenance. We understand that a broken appliance is more than just an inconvenience; it is a disruption to your family’s daily life. Our team consists of seasoned technicians who are well versed in the various engineering platforms that make up the Kenmore lineup. Whether you have a washer made by Whirlpool or a refrigerator manufactured by LG, we have the technical resources and parts knowledge to fix it correctly. When you choose Appliance Repair Pros, you are choosing a team that values precision, transparency, and the satisfaction of our neighbors in North Andover.
Why Choose Appliance Repair Pros for Your Kenmore Appliances?
Repairing Kenmore appliances is a unique challenge because “Kenmore” is a brand, not a manufacturer. To service these machines effectively, a technician must be able to decode the model number prefix to determine who actually built the unit. A prefix of “110” indicates a Whirlpool build, while “795” points to LG, and “253” indicates Frigidaire. Our technicians at Appliance Repair Pros are experts at this identification process. We know that a Kenmore Elite refrigerator with a “795” prefix likely uses a linear compressor, while a “106” model uses a standard reciprocating compressor. This knowledge allows us to bring the right tools and parts to your home, avoiding the guesswork that plagues less experienced repair services.
Our commitment to meticulous diagnostics ensures that we address the root cause of the problem. We do not simply swap parts hoping for a solution. We use advanced diagnostic equipment to test control boards, measure resistance in sensors, and verify voltage supply. Whether it is a direct drive motor in an older washer or a complex electronic interface in a modern stove, we have the skills to handle it. We are dedicated to providing a lasting repair that extends the life of your appliance. We treat your home with care, arriving on time and maintaining a clean workspace throughout the repair process.
Our Comprehensive Kenmore Appliance Repair Services in North Andover
We offer a full range of repair services for the entire Kenmore family of products, including the Kenmore, Kenmore Elite, and Kenmore Pro lines. No matter the age or original manufacturer of your unit, we have the resources to help. Below is a detailed overview of the specific Kenmore appliance repair services we provide to our neighbors in North Andover.
Kenmore Refrigerator Repair
Kenmore refrigerators are found in countless kitchens, ranging from basic top freezer models to high end French door units. Because they are sourced from different manufacturers, the problems can vary significantly. One of the most common issues we see in Kenmore Elite models (often built by LG) is a failure of the linear compressor. These units may run but fail to cool, or the fresh food section may stay warm while the freezer works. We are experts at diagnosing these specific compressor failures and the associated inverter board issues. For Kenmore Coldspot models (often built by Whirlpool), we frequently address defrost system failures where frost builds up on the back wall of the freezer.
We also resolve water leaks, which are a frequent nuisance. If water pools under your crisper drawers, it usually points to a clogged defrost drain. We can clear this blockage and install a heater probe to prevent future freezing. Ice maker repair is another specialty. Whether you have an in door ice dispenser or a standard freezer ice bin, we troubleshoot issues like frozen fill tubes, failed drive motors, and broken bail arms. We also repair control board failures that can cause the refrigerator lights to dim or the temperature controls to become unresponsive.
Kenmore Washing Machine Repair
Kenmore washing machines are legendary for their longevity, particularly the older Series 80 and 90 models which utilized a direct drive motor system. We are one of the few local companies that still specialize in repairing these heavy duty machines. Common issues include a broken motor coupling or a worn out clutch, which can cause the washer to stop spinning. We can replace these mechanical parts to keep your classic washer running for years to come.
For modern Kenmore front load and top load washers (often built by LG or Samsung), we address a different set of problems. A common issue is the machine refusing to drain, often indicated by an error code. This is usually caused by a clogged drain pump filter or a failed drain pump. We also resolve door lock failures. If the main control board cannot verify that the door is latched, the washer will not start. We replace faulty lock assemblies and troubleshoot vibration issues caused by worn suspension rods or shock absorbers. We ensure your Kenmore washer cleans your clothes effectively and quietly.
Kenmore Dryer Repair
A reliable dryer is essential for laundry day efficiency. Kenmore dryers are generally very robust, but heating elements are wear items that eventually burn out. When an electric dryer stops heating, we check the element, the high limit thermostat, and the thermal fuse. The thermal fuse is a critical safety device that blows if the dryer overheats, usually due to a restricted vent. We replace the fuse and advise on vent cleaning to prevent a recurrence. For gas dryers, we inspect the gas valve solenoids and the igniter to ensure the burner lights consistently.
We also resolve mechanical issues that cause squeaking or thumping noises. Kenmore dryers often use a system of drum support rollers and an idler pulley to rotate the drum. If these rollers wear out or the pulley seizes, the noise can be deafening. We replace these parts with high quality components to restore quiet operation. If your dryer takes too long to dry, we check the blower wheel for lint buildup and verify that the internal seals are intact to ensure proper airflow.
Kenmore Dishwasher Repair
Kenmore dishwashers are designed to handle tough messes, often featuring TurboZone spray jets. When your dishwasher stops cleaning well, it is often due to a problem with the circulation pump or the chopper assembly. If the chopper breaks (common in Whirlpool built models), food particles can clog the wash arms. We can inspect the chopper and replace it if necessary. We also check the wash arms to ensure they are rotating freely and that the jets are not blocked.
Leaking is another common complaint. We inspect the door gasket and the pump seal for signs of wear. If your dishwasher is not draining, we look for blockages in the drain hose and test the drain pump. We also troubleshoot electronic control issues. If the control panel becomes unresponsive or the cycle stops mid way, we can test the main control board and the user interface. We ensure your dishwasher cleans and sanitizes your dishes as intended.
Kenmore Oven, Range, and Cooktop Repair
Whether you have a gas range or an electric wall oven, we have the expertise to keep you cooking. Kenmore ovens are sourced from multiple brands, so understanding the specific ignition or heating system is key. If your electric oven is not heating, we check the bake and broil elements. On newer models with hidden bake elements, accessing the part requires specialized knowledge. For gas ovens, we frequently replace the igniter. A weak igniter may glow but fail to get hot enough to open the gas safety valve, resulting in no heat.
We also address issues with temperature accuracy. If your oven is burning food or taking too long to preheat, we test the temperature sensor and calibrate the control board. On the cooktop, we troubleshoot surface burners. If the spark module fails on a gas stove, the burners will not light. On electric cooktops, we troubleshoot infinite switches and replace radiant surface elements. We are also familiar with the control boards used in Kenmore Elite ranges and can replace them if the display fails or the buttons stop working.
Kenmore Microwave Repair
Microwaves are a staple of the modern kitchen. Kenmore manufactures countertop, built in, and over the range models. Common issues include the unit running but not heating, which usually points to a magnetron failure or a high voltage diode issue. We also repair turntables that have stopped spinning, often due to a broken coupler or a failed motor. If the microwave is completely dead, we check the line fuse and the thermal cutouts.
Door switches are a frequent failure point. If the unit does not sense that the door is closed, it will not operate. We test the interlock switches to ensure they are engaging properly. We also address control panel issues where buttons become unresponsive. We can replace the membrane switch or the control board to restore functionality.
Kenmore Freezer Repair
Standalone freezers are great for long term storage, but they need to maintain a consistent temperature. If your Kenmore chest or upright freezer is not freezing, we check the start relay and the compressor. We also troubleshoot excessive frost buildup, which can indicate a door seal leak. For refrigerator ice makers, we address common problems like the “optics” boards failing in Whirlpool built units or the auger motor failing in Frigidaire built units. We can diagnose the specific system your Kenmore uses and replace the faulty components.
Understanding Common Kenmore Appliance Error Codes
Kenmore appliances use error codes that typically match the manufacturer who built them. Understanding this correlation is key to diagnosis. Here are some common codes you might see.
PF (Power Failure): This code appears if power was interrupted. It can usually be cleared by pressing Stop/Cancel.
F1 (Control Board Failure): Common on Kenmore ranges (often built by Frigidaire or GE), this usually indicates the Electronic Range Control (ERC) has failed.
OE (Output Error): Found on Kenmore washers and dishwashers built by LG. It indicates a draining problem, likely a clogged pump or filter.
F02 (Long Drain): Found on Kenmore washers built by Whirlpool. It indicates the washer is taking too long to drain.
ER IF (Ice Fan Error): Found on Kenmore Elite refrigerators built by LG. It indicates a problem with the fan in the ice room.
We use these codes as a compass to guide our troubleshooting, ensuring we investigate the right system from the start.
An In-Depth FAQ for Kenmore Appliance Owners in North Andover
We know you have questions about your malfunctioning appliance. Below are detailed answers to some of the most frequent inquiries we receive regarding Kenmore products.
Who makes my Kenmore appliance?
This is the most common question we get. Kenmore does not manufacture its own appliances; they are made by other companies. You can tell who made yours by the first three digits of the model number (before the decimal point). For example, 110 is Whirlpool, 106 is Whirlpool, 253 is Frigidaire, 363 is GE, 795 is LG, and 592 is Samsung. Knowing this helps us bring the correct parts for your repair.
Why is my Kenmore Elite refrigerator not cooling?
If you have a Kenmore Elite model built by LG (model prefix 795), the most common cause of a no cool situation is a failure of the linear compressor. These compressors work harder than traditional ones and have a higher failure rate. Another possibility is a refrigerant leak in the evaporator. If it is a Whirlpool built model (prefix 106), the issue is more likely a start relay or a dirty condenser coil. We can identify the build and diagnose the cooling failure accurately.
Why won’t my Kenmore washer spin?
For older direct drive models (prefix 110), a failure to spin is often caused by a broken motor coupling or a worn lid switch. These are simple, cost effective repairs. For newer top loaders (VMW design), it is often a failed shift actuator or a broken lid lock. For front loaders (prefix 795 or 402), it is usually an unbalanced load error or a drain pump failure preventing the spin cycle. We inspect the drive system to find the culprit.
Why is my Kenmore dryer running but not heating?
For electric dryers, this is almost always a failed heating element. The element is a coil of wire that can break over time. Another common cause is the thermal fuse. If the vent is clogged, the dryer overheats and blows this fuse as a safety measure. For gas dryers, we check the gas valve coils and the igniter. If the igniter glows but does not light the gas, the coils are likely weak. We test for continuity to find the break.
Why is my Kenmore dishwasher not draining?
If water remains in the bottom of the tub, the drain pump or filter is likely clogged. On Kenmore models built by Whirlpool, there is often a check valve that can get stuck. On models built by LG or Frigidaire, the drain hose outlet may be blocked. We check the entire drain path, from the sump assembly to the garbage disposal connection, to ensure water flows freely.
Why does my Kenmore oven take so long to heat?
If your oven takes 20 minutes or more to reach temperature, you likely have a weak heating element or igniter. In an electric oven, the hidden bake element under the floor might be burnt out, forcing the oven to rely solely on the broil element to heat up. In a gas oven, the igniter might be getting weak. As igniters age, their resistance increases, and they take longer to draw enough current to open the gas valve. We can test the amperage of the igniter or the continuity of the element to find the weak link.
How to fix a leaking Kenmore washing machine?
Leaks can cause significant damage to your home. On front load washers, the door boot seal is a common leak source. If it gets punctured by a zipper or develops mold, it can leak water down the front of the machine. On top loaders, leaks often originate from the drain pump or the tub seal. A loose hose connection at the water inlet valve can also cause water to pool behind the machine. We trace the leak to its source and replace the damaged seal or hose.
Is it worth repairing an older Kenmore appliance?
Kenmore appliances, especially the older models built by Whirlpool, are some of the most reliable machines ever made. Parts are widely available and affordable. Repairing a 15 year old Kenmore washer is almost always a better financial decision than buying a new one, as the new machines often do not have the same lifespan. Even for newer Kenmore Elite models, repair is usually cost effective compared to replacement. We provide an honest assessment of the condition of your appliance so you can decide if repair or replacement makes the most sense.
Serving North Andover and Surrounding Areas
We are deeply rooted in the North Andover community and dedicated to serving our neighbors. We understand the importance of having a trustworthy local resource for appliance repair. While North Andover is our primary service area, we also extend our expert Kenmore repair services to the surrounding towns of Boxford and West Boxford. We know the area well and strive to provide prompt, reliable service to every home we visit.
We cover the following zip codes:
01845
At Appliance Repair Pros, we combine technical expertise with a dedication to customer satisfaction. We are passionate about keeping your Kenmore appliances running smoothly so you can maintain the rhythm of your home. Do not let a broken machine disrupt your life. Contact us today for expert assistance with your Kenmore appliances.